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Approach Our approach to services is instrumental in that it helps our clients to meet their unique information and decision-making needs. In all our work, we keep the client’s goals paramount when determining such components as planning, data collection, staff engagement and report design. When working with Lodestar, you can expect: Thorough review of your available project materials so that we can have an informed discussion with you about your goals and requirements Initial meetings to discuss your expectations for the project, including timeline, budget, products and staff resources, and to come to agreement on the project plan Professional research expertise that ensures your project needs are met using the most useful and appropriate research design, data collection, analysis and reporting methods Respect for the work you do, your staff and the people you serve, offering, for example, communication in Spanish or other languages as needed A realistic assessment of how best to address your information needs given your goals, timeline, budget and staff resources A detailed plan designed specifically for your project and that permits the monitoring of progress Ongoing partnership of communication and interaction between your key staff and assigned Lodestar staff to ensure mutual understanding of the project plan and its smooth implementation Flexibility in revising the project plan, on your request, in response to new opportunities or issues that arise during the project period Opportunity for your key staff to provide input throughout the project period and to review all products prior to finalization or dissemination Training that helps you and your staff to learn related skills and build your agency’s capacity for conducting appropriate project-related activities internally Usefulness of the products to your purposes and to those of the audiences, both technical and non-technical, with which you wish to share information |
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